Revenue Cycle Management Automation

THE SITUATION:

Healthcare provider’s Revenue Cycle Management (RCM) team had accumulated a multi-month backlog on updating claim status for their potential billings. They were facing timely-filing limits for the claims that had not been submitted.

THE IMPACT:

Through automated solution development, the client was able to process through the data backlog within weeks. Additionally, the resources that had previously worked on obtaining claim status could now focus on root cause analysis and correction, and resubmission of the claims.

• 6 AUTOMATION BOTS replaced a pool of 5 full-time resources, who now focus on claim issue resolutions

• 24HRS/DAY PROCESSING TIME vs 8hrs/day manual